Nov 11, 2025

10: Selling Luxury with Dr. Michael Spicher: Beauty and the Aesthetic Advantage

Introduction Luxury isn’t only what we make or how things look. It’s how it makes people feel. That's where beauty and aesthetics come in. In this episode, I have a wonderful conversation with Dr. Michael Spicher, consultant in aesthetics and philosophic thinker, about beauty as a strategic advantage. Drawing from philosophy, neuroscience, and psychology, we explore how beauty and aesthetics shapes behavior, creates radiance, and becomes a driver of loyalty and well-being in the luxury...

Nov 4, 2025

9: Selling Luxury with Tom Marchant: Luxury Travel and the Art of Anticipation

Introduction Luxury travel isn’t just about impressive amenities and thread counts. It’s first and foremost about feelings. In this episode, I sit down with Tom Marchant , co-founder of Black Tomato , the award-winning travel company known for designing emotionally rich, highly personalized journeys. We unpack a “feelings-first” approach, why anticipation is a core luxury element, and how thoughtful access and curiosity transform trips and customer relationships into lifelong bonds. Episode...

Oct 28, 2025

Selling Luxury with Gaëlle Devins: Where Flow Leadership Meets Humanity

Introduction In this episode of Selling Luxury , I have a delightful conversation with Gaëlle Devins , Chief Customer Officer and Executive Board Member at Breitling , executive coach, consultant, and author of Flow Leadership: Unleash the Power of People, Purpose and Performance . Known for her warm, human approach to leadership, Gaelle shares how vulnerability, purpose, and genuine care can elevate performance, especially necessary in luxury, where expectations are sky-high and every detail...